How to Contact the Practice

Email Us

The main method of contacting the practice is by phone, using the contact details listed below. However, for non-medical queries, you can also email us  here . Please note that we are not always able to respond to enquiries sent by email immediately, so please be patient.

Disclaimer: We cannot accept medical or patient specific queries or script requests via e-mail for confidentiality reasons. We cannot be held responsible for any sort of interuption to the service beyond our control such as electricity interuptions, or server problems. We check all incoming and outgoing mail for viruses.

• Out of Hours

  This service covers the hours of 6.30pm to 8.00am on Monday to Friday and all weekends, Bank holidays and Public holidays. You must telephone and arrange an appointment time before arriving at the Primary Care Centre which is based at:

  Ysbty Ystrad Fawr Hospital
  Caerphilly Road
  Ystrad Mynach
  HENGOED
  OUT OF HOURS: 0845 600 1231
  NHS DIRECT: 0845 46 47
  NHS DIRECT WEBSITE: www.nhsdirect.nhs.uk